How can we help you today?
Find quick answers to common questions below. Can't find what you need? Use the contact form to reach our support team.
▶ Artist Registration
Artists can sign up on our website by creating a profile with their performance details and availability.
No, artist registration on Aruva is completely free.
Yes, Aruva helps artists with visibility, industry exposure, and learning opportunities beyond bookings.
▶ Artist Profile and Portfolio
Venues browse artist profiles and send booking requests directly through the platform.
Artists are required to confirm or decline a booking within 24 hours.
Cancellations on available dates are counted as strikes:
- 3 strikes may reduce visibility
- 5 strikes may lead to removal of your profile or penalty.
- 3 strikes may reduce visibility
- 5 strikes may lead to removal of your profile or penalty.
Yes, artists can update and manage their availability anytime from their dashboard.
▶ How Payments Work
Payments are processed through Aruva after the performance is successfully completed.
Aruva follows a defined payout cycle communicated during the booking process.
Yes, valid bank details and KYC are required for payouts.
All artist payments are processed digitally.
Raise a support ticket or use the Contact Us section. Response time is 48–72 hours.